VegasHero Legal Information
Operator Identity and Registration
VegasHero is operated by Stellar Ltd, registered and licensed within the jurisdiction of the Anjouan Offshore Finance Authority. A registered company number and physical registered address are not published on this site beyond the licence reference stated below; correspondence concerning the operator’s corporate identity should be directed to [email protected], which reaches the team able to confirm registration details on request.
Copyright and Provider Trademarks
The VegasHero name, logo and site design are the property of Stellar Ltd. Game titles, characters and associated artwork displayed on the site, including pokies and live tables from Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Play’n GO, Big Time Gaming, Hacksaw Gaming, Nolimit City and the other providers listed on the games pages, remain the trademarks and copyright of their respective studios and are displayed under licensing arrangements with those providers. Reproduction of site content, game artwork or the VegasHero brand elements without written permission is not permitted.
Who Is Responsible for This Site’s Content
Stellar Ltd is responsible for the content published directly on vegasheropokies.com, including the descriptions of games, bonuses and payment methods found across the site. Content describing individual games, including rules, volatility and feature mechanics, reflects information supplied by the relevant game provider and is presented for informational purposes; the provider’s own game rules panel, accessible before play, remains the authoritative reference for any specific title.
What Happens When You Rely on External Content
Where this site links to an external resource, such as a payment provider’s own terms or a responsible gambling organisation’s page, we are not responsible for the content, accuracy or availability of that external resource once you leave vegasheropokies.com. Any transaction or agreement you enter into with an external payment provider is governed by that provider’s own terms, separate from these notices.
How to File and Escalate a Complaint
A complaint about your VegasHero account, a transaction or game outcome should first be raised with support at [email protected], describing the account, the date of the issue and the outcome sought. Most complaints are resolved directly by the support team within the standard response windows stated on the contact page. Where a complaint remains unresolved after our internal process, it may be escalated to the Anjouan Offshore Finance Authority as the regulator overseeing the licence under which Stellar Ltd operates.
Licence and Regulatory Authority
Stellar Ltd holds an online gaming licence issued by the Anjouan Offshore Finance Authority, licence number ALSI-152406028-FI2, which is the legal basis on which VegasHero accepts and processes player accounts. This is an offshore licence, not an Australian one, and VegasHero is not authorised or regulated by the Australian Communications and Media Authority. Players access the site from Australia at their own discretion, and it remains their responsibility to confirm that doing so complies with the law applicable in their own circumstances.
Contact Details
Questions relating to this legal notice, including operator identity, copyright or licence enquiries, should be sent to [email protected].